Privacy Policy

Information We Collect

Personal Information You Provide: We collect information you voluntarily provide when you contact us, request samples, or submit inquiries — including your name, email address, phone number, company name, and shipping address.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Business Information: For B2B inquiries, we may collect information about your business, including company registration details, product requirements, and order history.

How We Use Information

We use the information we collect for the following purposes:

• To process and respond to sample requests and product inquiries
• To communicate with you about orders, projects, and services
• To send product updates, industry news, and marketing communications (with your consent)
• To improve our website, products, and services
• To comply with legal obligations and protect our legal rights

Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website and business, bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertising (only with your consent)

You can control cookie preferences through your browser settings or our cookie consent tool.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Business inquiry data is typically retained for up to 5 years from last contact. You may request deletion of your data at any time.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal data for direct marketing
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in the Contact section below.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: